Privacy Policy

1. Information We Collect

We collect information necessary to facilitate vehicle shuttle services:

• Personal Information: Name, phone number, and email address.
• Vehicle Information: Make, model, year, color, license plate number, and key location.
• Trip Information: Put-in location, take-out location, and dates.
• Payment Information: Credit card details (processed securely via Stripe; we do not store full card numbers).

2. How We Use Your Information

• To provide and manage the Service, including dispatching drivers.
• To communicate with you regarding your booking (confirmations, delays, completion notifications).
• To improve our Service and customer support.
• To comply with legal obligations.

3. Information Sharing

We do not sell your personal data. We share information only in the following circumstances:

• With Drivers: Your vehicle information and trip details are shared with the assigned driver to perform the shuttle. Drivers do not have access to your payment information.
• Service Providers: We use third-party vendors for payment processing (Stripe) and SMS notifications.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Photo Storage

Drivers may take photos of your vehicle at the pickup and drop-off locations to document its condition and location. These photos are securely stored and associated with your booking record for liability and verification purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.